Revision : 2025-04-14
Doucet Machineries is committed to protecting the privacy and confidentiality of the personal information you provide or that we collect when you visit our website or interact with us.
In this regard, this privacy policy (hereinafter the “Policy”) is designed to inform you of the personal information that we collect in any manner, whether in person, by telephone or via our website, as well as how that same information is saved, processed, used, shared and communicated by us.
The Policy is designed to comply with the Act respecting the protection of personal information in the private sector (chapter P 39-1).
When you visit our site https://www.doucetinc.com, we automatically collect information about your device and your interaction with our site via the Google Analytics tool.
Your personal information is collected through digital forms, namely:
Personal information that we collect is used only for the purposes indicated at the time of collection, i.e. when you browse or disclose your information on our website. We use your personal information primarily to:
Communicate with you and keep you informed, such as to update our internal files, to send you an appointment confirmation, to respond to a question, comment or request for information, etc.; Personalize or improve your experience with us. To personalize or enhance your experience on our website;
You may withdraw your consent at any time, in whole or in part, for any reason.
In the event of a confidentiality incident involving personal information, he/she must:
Your data is stored in a secure, controlled environment. We use SSL protocols and robust security measures with double authentication to prevent unauthorized access.
We will not sell or share your data with third parties except as required by law or in the event of legal proceedings.
We may disclose to any member of our organization any user data reasonably required to achieve the purposes set out in this policy.
The implementation of the transparency principle is essential to the protection of your privacy. Doucet Machineries is committed to informing you prior to the collection of your personal information how your information will be used and circulated so that you can exercise control over it.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as permitted or required by law.
Our site may contain links to other websites. We are not responsible for their privacy practices.
Doucet Machineries will not disclose personal information for purposes other than those for which it was collected, except with your consent or as permitted or required by law.
Doucet Machineries sometimes engages third parties to process personal information for the above-mentioned purposes. To provide quality and efficient service to our customers, some third parties may be located outside Quebec or may host data outside Quebec. In such cases, various safeguards are in place that may include: a strict non-disclosure agreement, the existence of security audit reports, limiting shared information to the strict minimum, the implementation of additional technological security measures, and a Privacy Impact Assessment (PIA) is produced as required.
Doucet Machineries is committed to ensuring the confidentiality and protection of the personal information it holds.
To prevent unauthorized access or disclosure, we apply recognized physical, organizational, contractual and technological security measures based on industry best practices to safeguard and secure information collected online.
In addition, all employees, consultants and service providers who may be required to handle your personal information must also adhere to good security practices.
However, there is always an element of risk involved when using the Internet to transmit personal information.
In the event of a leak of your personal data, we undertake to keep you and the Commission d’Accès à l’Information du Québec informed.
Doucet Machineries is not responsible for the accuracy of the information you provide on our Web site. Subject to applicable law, you may review personal information held by us and request that appropriate corrections be made.
Our site may contain links to other sites of interest. However, once you have used these links to leave our site, you should note that we have no control over these other sites. Therefore, we cannot be held responsible for the protection and privacy of any information you may provide while visiting such sites, which are not governed by this privacy statement. You should always exercise caution and read the privacy statements applicable to such sites.
If you feel that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address below. We will promptly correct any information found to be incorrect.
By mail : 340 6e rue Daveluyville, Québec, G0Z 1C0 CanadaAny request for rectification must be in writing, made by a person proving his or her identity, and will be answered within thirty (30) days of receipt by Doucet Machineries. If we are unable to respond within this period, we will notify you. The communication must include the following information:
Any employee receiving a complaint must forward it, as soon as it is received, to the person responsible for applying the Policy. If the complaint is received verbally, the person in charge must inform the complainant of this Policy and invite him or her to send the complaint by e-mail.
The person in charge must acknowledge receipt of the complaint within 5 working days of receipt. To ensure fair and transparent treatment, each complaint is dealt with in a separate file. The complaint handling process is initiated within a maximum of 5 working days of receipt.
Complaints must be processed within 30 days of receipt of all the information required to investigate the complaint. In the exceptional event that a complaint cannot be processed within this timeframe, the complainant must be informed of the reasons for the delay and the steps taken to date to process the complaint. The complainant must also be informed of the timeframe within which the decision will be made.
Once the complaint has been examined and the analysis completed, the person in charge must send the complainant a final, written, reasoned reply.
Send your requests and questions relating to the rectification of your personal information to the Privacy Officer at the following e-mail address:
By mail : 340 6e rue Daveluyville, Québec, G0Z 1C0 CanadaDoucet Machineries is committed to offering you a right of objection and withdrawal with respect to your personal information.
Contact us at: protectionrp@doucetinc.com.
For requests for access to your personal information, complaints or questions relating to this Policy or your personal information, please contact our Data Protection Officer at the following e-mail address: protectionrp@doucetinc.com.
This policy is effective as of April 14, 2025. Doucet Machineries reserves the right to modify this Policy at any time and to communicate updates on its website.
Privacy legislation is constantly evolving and, as a result, this Policy may be modified by Doucet Machineries, at its sole discretion and without prior notice or liability to any individual or any other person. Doucet Machineries’ collection, use and disclosure of an individual’s personal information will be governed by the version of the Policy then in effect.
Revision : 2025-04-14
Welcome to the Doucet Machineries website (hereinafter referred to as Doucet Machineries). Doucet Machineries wishes to process the data it collects in a lawful and transparent manner. By using the Doucet Machineries website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Doucet Machineries’ relationship with you in relation to this website.
The term “Doucet Machineries” or the company refers to the owner of the Web site whose head office is located at 340, 6th Street, Daveluyville, QC, Canada, G0Z 1C0. The term user refers to the user of our Web site. Use of this site is subject to the following terms of use:
Doucet Machineries has developed these terms and conditions (the “Terms and Conditions”) to describe Doucet Machineries’ use of cookies and the information it collects and stores.
The Doucet Machineries website uses cookies to better understand how you use our site and interact with its content. We may use cookies to tailor the site to your needs and remember your preferences. In addition, we may use your usage data to provide targeted advertising on third-party websites. A more complete list of cookies and uses is described below.
We use traffic cookies to identify which pages are being used. This helps us analyze web page traffic data and improve our site to tailor it to customer needs. We only use this information for statistical analysis purposes, and the data is then removed from the system.
Overall, cookies help us to provide you with a better site, by enabling us to keep track of which pages you find useful and which you haven’t visited. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. When you visit the Doucet Machineries website, you can modify the settings to select the types of cookies you accept or refuse.
You can visit our site without revealing your identity. However, some features require the collection of personal data. You can always choose not to provide this information.
You also have the option of directly modifying your browser settings to refuse cookies if you prefer. However, this may prevent you from taking full advantage of the site.
Doucet Machinery utilizes various cookies, including:
Our site includes links to external websites (e.g., LinkedIn, Instagram, Facebook, YouTube and CallRail), each with its own cookie policies. To find out more, please consult the policies provided by these third-party sites on their own cookies.
As a user, you have the right to refuse, delete or limit the use of all types of cookies when visiting the Doucet Machinery website.
You can modify your cookie preferences by adjusting your browser settings. However, the refusal of certain cookies may lead to the deterioration of a certain number of functions necessary for navigation on the website (recording or display difficulties, etc.). We cannot be held responsible for such malfunctions. In addition, deactivating advertising cookies does not mean that you will not receive advertising, but simply that it will no longer be tailored to your interests.
For any inquiries or correspondence, you can reach us at:
By mail : 340 6e rue, Daveluyville, Québec, Canada, G0Z 1C0These terms and conditions are effective as of April 14, 2025. They supersede all previous versions and may be updated periodically.